As part of evaluating the affactivness of the services provided by the Consumer Protection Directorate, the CPD conducted a wide national survey to get consumers opinions about the services that the directorate is presenting, which counts as a unique step which the governmental sector takes, due to the ministry’s desire to improve its consumer oriented services to benefit from the evaluation in developing the directorate’s strategic plans.  In this regard, the CPD has prepared a questionnaire in both languages, which was printed in 5000 copies and distributed to different categories of society.  The CPD seeks the public participation, because the consumer is the core of the CPD work.  A number of questionnaires have been collected back and the CPD would like the public to accomplish it and return it back as soon as possible.